The cracks in your system
are costing you money.
We fix them.
Femstar Technologies finds where multi-site leisure, hospitality and franchise operators are bleeding time and money, then builds the system that stops it.
“WE DON’T BUILD WHAT YOU WANT.
WE BUILD WHAT YOU NEED.”
Most agencies deliver the request. We diagnose the business first, then ship the fix.
Two ways to get this wrong before you find the right one.
Most operators end up choosing between two bad defaults.
There's a third option, sized for what a multi-site business actually needs.
The configured bundle
A no-code tool stitched together fast and cheap. Works until your business doesn't fit the template — then nobody owns the fix, and you're back where you started.
The enterprise programme
Months of procurement, a large delivery team, a budget built for a national rollout. Right for some businesses. Overkill — and far too slow — for a growing multi-site operator.
The Engineered System
Senior-led, custom-built, sized to the problem you actually have. No template to outgrow, no committee to wait on, no six-month onboarding before anything ships.
The Funlaaza WhatsApp Lead Delegator
Funlaaza is a multi-attraction entertainment venue with a two-person marketing team fielding enquiries across WhatsApp, phone and social — the same fragmented pattern most multi-site operators run on without realising it's costing them bookings.
Leads with no single owner
Enquiries were landing in personal phones and a shared inbox. Nobody could see the full pipeline, and follow-up depended on someone remembering to check five different places.
A dedicated system, not a workaround
A dedicated WhatsApp Business number, round-robin auto-assignment across the marketing team, and a three-column Kanban — Inbound, Qualified, Disqualified. Nothing beyond what the team actually uses day to day.
One board. One owner. Every time.
Every inbound lead now has exactly one owner from the moment it lands. The team sees the whole pipeline on a single board, instead of piecing it together across apps.
← swipe to see the full system →
This is the same kind of diagnosis a Discovery Audit uncovers in your business — before a single line of code gets written.
Book the Discovery AuditFive phases. No surprises.
Every engagement runs in the same order, for the same reason: you should never be guessing what happens next.
Discovery Audit
Paid, 1–2 weeks. We map the workflow as it actually runs day to day — not as the org chart says it runs.
Diagnosis
Where leads, bookings or operational time are being lost, quantified where possible, and what fixing each one is actually worth.
Build proposal
A scoped, priced plan for the system itself — built from what the audit actually found, not a cold guess at your problem.
Build & deploy
Senior-led build with direct access throughout — you see the system running before anyone calls it "done."
Support
A live system needs an owner after launch too. We stay attached — this isn't a handover-and-disappear relationship.
The Discovery Audit
Before we propose a six-figure build, we spend one to two weeks inside your business watching how leads, bookings or operations actually move today. You get a written report — where the system is losing you time and money — and a scoped proposal for fixing it. No obligation to continue.
Tell us what's going on
Thanks — that's in. We'll reply within three business days to schedule the audit.
Meet The Founder
Femstar Technologies is led by Dimasha Fernando, MBCS.
Masters (MComp) in Computer Science and Artificial Intelligence, and a Member of the British Computer Society — the UK's chartered institute for IT. Five-plus years in AI development and deployment, specialising in Edge AI: building intelligent systems that run reliably on real hardware, on site, not just in a lab.
Ready to see what a proper audit finds?
Two weeks from now you could have a written diagnosis of exactly where your operation is losing bookings — and a priced plan to fix it.
Questions, answered.
What operators usually want to know before booking a Discovery Audit — the scope, the cost, and how Femstar is different.
What is Femstar Technologies?
Femstar Technologies is a UK-based technology consultancy that designs and builds custom operational systems for multi-site leisure, hospitality and franchise operators. Rather than configuring off-the-shelf or no-code tools, we diagnose exactly where a business is losing time, leads or bookings, then engineer a system built specifically to fix it.
What is a Discovery Audit?
The Discovery Audit is Femstar's paid, no-obligation first engagement. Over 1–2 weeks, we map how leads, bookings or operations actually move through your business day to day — not how the org chart says they should — and deliver a written report showing where the system is losing you time and money, along with a scoped, priced proposal for fixing it.
How much does a Discovery Audit cost, and how long does it take?
A Discovery Audit costs £2,500–£6,000 and takes 1–2 weeks, depending on the size and complexity of the business. There's no obligation to continue beyond the audit itself.
What happens after the Discovery Audit?
You receive a prioritised list of where leads, bookings or operational time are being lost, quantified where possible, and a fixed-scope, fixed-price proposal for the build itself. Nothing is proposed as a cold guess — every recommendation traces back to what the audit actually found in your business.
How much does a full custom build cost?
Build cost depends entirely on what the audit finds — there's no fixed number because there's no fixed problem. Femstar's builds typically suit multi-site operators with meaningful budget for a properly engineered system, not a quick configuration job. Exact pricing is scoped and quoted as part of the build proposal, after the Discovery Audit.
How is Femstar different from a no-code agency or a Zapier consultant?
A no-code build is fast and cheap until your business outgrows the template — then no one owns the fix, and you're back where you started. Femstar builds a senior-led, custom system sized to the problem you actually have, with no template to outgrow.
How is Femstar different from a large enterprise software vendor?
Enterprise programmes mean months of procurement, a large delivery team, and a budget built for a national rollout. That's overkill, and far too slow, for a growing multi-site operator. Femstar delivers the same senior-led rigour without the six-month onboarding or the committee.
Does Femstar only work with multi-site businesses?
Femstar's systems are built for the complexity that comes with running multiple sites, but the Discovery Audit itself works for businesses from a single site up to ten or more locations — the diagnosis scales to whatever you're running today.
What industries does Femstar work with?
Femstar works with multi-site leisure, hospitality and franchise operators — businesses where enquiries, bookings or operations run across several locations and channels at once, and where a single missed handoff costs real revenue.
What has Femstar built before?
For Funlaaza, a multi-attraction entertainment venue fielding enquiries across WhatsApp, phone and social with a two-person marketing team, Femstar replaced five disconnected channels with a single WhatsApp Business system: automatic round-robin assignment and one shared Kanban pipeline, so every lead has exactly one owner from the moment it lands.
Who leads Femstar Technologies?
Femstar Technologies is led by Dimasha Fernando, MBCS — a Master's in Computer Science and Artificial Intelligence, and a Member of the British Computer Society. Five-plus years in AI development and deployment, specialising in Edge AI: systems built to run reliably on real hardware, on site, not just in a lab.
How do I get started?
Book a Discovery Audit through the site. You'll answer a few questions about your business and where you're seeing issues — from there, Femstar scopes the audit and gets to work.
Still have a question? Email us or book the Discovery Audit.